Dark Patterns
6 posts
I Manually Checked 30 SaaS Cancellation Flows — Here's What Dark Patterns Look
An audit of 30 real cancellation flows. Which tools bury the cancel button, which ones charge after you've already left, and what the five dark patterns look like up close.
Mailchimp Is Still Charging You After Cancellation. Here's Why - and How to Actually Stop It
You cancelled Mailchimp. You got the confirmation. Then the charge hit anyway. This isn't a glitch — Mailchimp's billing system has four specific traps that keep charging users long after they've tried to leave. Here's how to find which one caught you and how to get out.
ChatGPT, Notion, Mailchimp: A Freelancer's Guide to Untangling AI and SaaS Subscriptions
The average freelancer in 2026 is paying for more subscriptions than ever, with less visibility into when each one renews, which ones they're actually using, and which ones have billing practices that will make cancelling difficult when the time comes.
How Much Have You Lost to Forgotten Free Trials? (Take the 2-Minute Audit)
That moment, the one where you spot a charge on your statement and realize the trial ended two months ago, is so common it has its own thread on almost every personal finance subreddit. People share amounts ranging from $14 to $400, all with the same mix of embarrassment and frustration.
62 SaaS Tools Ranked by How Hard They Make It to Cancel
Adobe and Shutterstock aren't outliers. They're examples. We scored 62 SaaS tools on how aggressively they use dark billing patterns, from hidden cancellation flows to charges that continue after you've already cancelled. The table below is what we found.
Why Does Adobe Keep Charging Me After I Cancelled? (And How to Actually Stop It)
This post covers the fee structure, the second subscription trap most people miss, Adobe's official cancellation flow and where it breaks down, and the specific chat script that has a documented track record of getting fees waived. Read it in order. The script in the middle of this post doesn't work without the context that comes before it.
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